Notice: All Classes will commence on 23 February 2026

Hit Enter to Search or X to close

Course Details Image

Accomodation Services

The Accommodation Services Level 2 qualification provides students with the essential skills and
knowledge required to work effectively in the hospitality and accommodation sector. The
programme focuses on developing the ability to deliver high-quality guest service, maintain
professional housekeeping standards, and support the daily operations of hotels, lodges,
guesthouses, and related establishments.
students gain practical experience in areas such as room preparation, laundry operations, hygiene
and safety practices, customer interaction, and teamwork, ensuring they are competent and
confident in providing professional accommodation services.

Deliver professional and efficient accommodation and housekeeping services.
Maintain guest rooms, public areas, and facilities to hospitality industry standards.
Demonstrate good hygiene, safety, and environmental awareness.
Communicate effectively with guests, team members, and supervisors.
Apply customer service excellence to ensure a positive guest experience.

Grade 9
Basic reading, writing, and numeracy skills
Basic English communication skills
Student ID/Passport
Parent/Guardian ID/Passport
Proof of Residence

Housekeeping Attendant / Room Attendant
Laundry Assistant / Laundry Supervisor
Guesthouse or Lodge Assistant
Porter / Public Area Cleaner
Front Office Support Staff

Duration:  
12 Months
Credits:  
120
NQF Level:  
2